- Refunds are only given if the event is cancelled or rescheduled.
For 18+ events, or if you are wanting to purchase alcohol at one of our live events, you will be asked for the following before entering:
- Physical Identification – we do not accept photos/scans (sometimes you may be asked for additional proof to match this)
- A photo card driving licence
- A passport
- A proof of age card bearing the PASS hologram
- Consent to searches of; Bags, wallets, purses, back of phone / phone cases, coat / jacket pockets and turn out of any other pockets.
- Clubnight tickets guarantee entry before 11pm.
We give priority entry to ticketholders before 11pm. After 11pm, if any ticket holders haven’t arrived, we will open entry to non-ticketholders. If the venue reaches capacity, you may have to queue and wait for someone to leave.
- Last entry is usually half an hour before closing time, please check with staff for details.